Amber Markets LLC (Mauritius)
Amber Markets Pro (SVG)
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cTrader Account Deletion Process 

If you’re a trader with Amber Markets Limited and have decided to close your cTrader account, this guide will walk you through the straightforward steps to ensure a smooth and secure account deletion process. We understand that your trading needs may change, and we’re here to make the transition as seamless as possible while prioritizing your privacy and data security. 

1. Request Initiation 

  • To delete your cTrader account, submit a formal request by 
  • emailing support@ambermarkets.com or contact your account manager via email directly. 
  • Please in
  • include the following information in your request:
    • Full Name 
    • Account Number 
    • Reason for Deletion (optional, but appreciated for improving our services) 

2. Identity Verification 

  • For your security, our support team will verify your identity before processing the deletion. 
  • You may be asked to provide a valid ID (passport or driver’s license) 

3. Pending Transactions Review 

  • We’ll ensure that:
    • All your open trades are closed. 
    • Any pending withdrawals or deposits are fully processed. 
    • There are no outstanding disputes or compliance issues on your account. 

4. Compliance Check 

  • Our compliance team will review your account to ensure there are no legal or regulatory matters that need attention before deletion. 
  • If any issues are found, we’ll notify you with instructions on how to resolve them. 

5. Data Retention Policy 

  • In accordance with Amber Markets’ data retention policy and relevant regulations (e.g., GDPR), your account data will be securely stored for 1 year after closure. 
  • During this period, your data will be inaccessible for trading but retained for audit and regulatory purposes. 

6. Final Confirmation 

  • After completing all necessary reviews, you will receive a confirmation email stating that your cTrader account has been successfully deleted. 
  • This email will also detail our data retention practices and inform you how to access any remaining reports or records before full removal. 

7. Account Removal 

  • Your account will be fully deactivated and removed from Amber Markets’ system within 5 business days from the final confirmation. 
  • Post-deletion, you will no longer have access to the trading platform or your account details. 

8. Follow-up and Feedback 

  • After your account has been deleted, we’ll send a follow-up email with a short survey to gather your feedback on your experience with Amber Markets and the account closure process. 
  • Your feedback helps us improve our services for all traders. 

 

If you need further assistance or have any questions about the account deletion process, please don’t hesitate to reach out to our support team at support@ambermarkets.com. We’re here to help! 

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We habe been Presented with a Number of Awards that recognise the quality.

Amber Markets is a trademark registered in the UK under No. UK00004074365, class 36 – Financial services; financial brokerage services; Investment brokerage; investment banking; banking services; electronic funds transfer; currency exchange services; financial consultancy; provision of financial information; investment services; financial management and planning services; financial advice; payment processing services.

Amber Markets is the trade name of Amber Markets Limited which is incorporated under the laws of the Republic of Mauritius with company number C208909 GBC.

Authorized and regulated by the Financial Service Commission (FSC) in Mauritius License No. GB24202807. Registered office address at 79, La Hausse de la Louviere Street Mauritius.

Amber Markets is the trade name of Amber Markets LLC which is authorized and regulated under the law of Saint Vincent & Grenadines with company number 1423 LLC 2021.

Registered office address at Suite 305, Griffith Corporate Centre, BeachMount, Kingstown, St. Vincent & Grenadines.

The websites www.ambermarkets.com and www.sv.ambermarkets.com are operated by and provide content from Amber Markets Group of companies, which include:

  • Amber Markets Limited (Mauritius)
  • Amber Markets LLC (SVG)

Centro Pro LLC  Operates under the regulations of Sharjah Media City with License No. 2115556.01 and is authorized to promote and market the products of Amber Markets on its behalf. However, Centro Pro LLC solely provides marketing services and does not engage in any financial activities or trading processes. Centro Pro disclaims any liability for the actions of its clients.

Disclaimer:

Amber Markets Limited does not provide investment advice. All investments in financial products carry inherent risks. There is no guarantee of profit from any financial product offered by Amber Markets, and the past performance of a financial asset does not guarantee future returns. Historical or hypothetical performance results are presented for illustrative purposes only.

Foreign Exchange (FX) and Contracts for Difference (CFDs) are complex financial products traded on the margin. Trading FX and CFDs carries a high level of risk and can result in losses exceeding your initial deposit. These products may not be suitable for all investors. Please ensure you fully understand the risks involved before trading.

Amber Markets Limited does not provide services in the territories of the United States of America, Canada, Israel, North Korea, Belgium, and any countries subject to UN/EU sanction.

Disclosure:

Amber Markets is the trade name of Amber Markets (Saint Vincent & Grenadines), which is authorized and regulated under the law of Saint Vincent & Grenadines with Registration Number: 1423 LLC 2021 with its registered office at Suit 305, Griffith Corporate Centre, Beachmount, Kingstown, St. Vincent & Grenadines. 

FXC Global is the trade name of FXC Global Limited (Port Louis, Mauritius), which is authorized and regulated under the law of Port Louis, Mauritius with Registration Number: xxxx LLC 2021 with its registered office at Port Louis, Mauritius.

Risk Warning:

Foreign Exchange (FX) and Contracts for Difference (CFDs) are complex financial products traded on margin. Trading FX and CFDs carries a high level of risk and can result in losses that exceed deposits. Trading FX and CFDs may not be suitable for all investors. Please ensure you fully understand the risk involved.

Regional Restrictions:

Amber Markets does not provide services in the territories of the United States of America, Canada, Israel, North Korea, Belgium, and UN/EU Sanctioned countries.

 
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